Attention All Passengers: The Airlines' Dangerous Descent—and How to Reclaim Our Skies
William J. McGee
"A damning indictment of the airline industry, and the lax oversight and economic and political pressures that are jeopardizing the safety of everyone who flies." —Capt. Chesley "Sully" Sullenberger
"This book is the broadest consistent page-turner I’ve read on airlines..." —Ralph Nader
If you've set foot on an airplane even once since 9/11, you know how frustrating, inconvenient, and uncomfortable it is to fly. From the labyrinthine mysteries of finding the best fare, to the full body search at security, to the mad dash for overhead space-you've likely endured it all, shaking your fist at an industry that puts its customers last.
What you don't know is that commercial airline flying today is not only cramped and chaotic but dangerous. Thanks to the scandalous ineffectuality of that anti-terrorist security screening and the very airworthiness of the plane itself, when you squeeze into Seat 34G, you take your life in your hands. Contrary to the complacent conventional wisdom, airline travel is a disaster about to happen.
William J. McGee is prepared to reveal why. An award-winning investigative journalist for Consumer Reports who first uncovered the FAA's shocking failure to oversee airline maintenance outsourcing, he has been appointed by Secretary of Transportation Raymond LaHood as the lone journalist and consumer advocate to the Future of Aviation Advisory committee, an 18-person Department of Transportation panel charged with rescuing the nation's airlines.
In Attention All Passengers! McGee presents a powerful, systematic indictment of the airlines for having so completely failed the customers it ignores. As it reveals the palpable safety risks of outsourcing, the folly of security, and the appalling corporate strategies behind the deceptions that hapless passengers endure, McGee's Book will open the eyes of readers who don't yet understand why this $1.2 trillion industry is failing so spectacularly. With the unyielding advocacy of Unsafe at Any Speed and the fascinating behind-the-scenes machinations of Too Big To Fail, Attention All Passengers! will shock and galvanize every one of us who takes our life into our hands when we board an airplane.
McGee writes a travel column for USAToday.com and has written about airlines and travel for Condé Nast Traveler, Money, New York, Good Housekeeping and dozens of other publications. As an authority on flying and the airline industry, he has been interviewed by every major news outlet including The New York Times, The Washington Post, The Los Angeles Times, The Wall Street Journal, CNN, NBC Nightly News, the Today Show, Dateline, 20/20, MSNBC and NPR.
Published by HarperCollins in 2012.